Privacy Policy

This Policy applies to information we collect from prospective and paying customers, from staff members those customers invite, and from visitors to arichinnovations.com and the ARI-hosted portal. It does not govern the practices of third-party websites or services we do not control.

We may collect the following categories of information:

• Contact and business details such as name, business name, email, phone, industry, and physical address.
• Account credentials, including hashed passwords and authentication tokens.
• Payment information necessary to process fees (handled by our payment processor).
• Uploaded assets such as logos, brand images, documents, and other content you provide.
• Communications you send us through forms, email, chat, or support tickets.
• Usage and technical data, including IP address, device and browser information, and interactions with the portal.

We collect information directly from you when you fill out our intake form, request a demo, create an account, invite staff, upload content, purchase a package, or contact support. We also collect information automatically when you use the platform, through standard server logs and cookies (see Section 9).

We use personal information to:

• Provide, operate, and maintain the Services.
• Build, deliver, and update your website, customer portal, and mobile app.
• Process payments and manage your account and billing.
• Communicate with you about your account, updates, and support requests.
• Improve the platform, troubleshoot issues, and develop new features.
• Comply with legal obligations and enforce our Terms.

We do not sell personal information. We may share information with:

• Service providers who help us operate the Services (for example, hosting, database, email, and payment providers) under contractual confidentiality obligations.
• Government authorities or other parties when required by law, subpoena, or to protect our rights, safety, or the safety of others.
• An acquirer or successor entity in the event of a merger, acquisition, financing, or sale of all or part of our business, subject to standard confidentiality protections.

We retain personal information for as long as your account is active and for a reasonable period afterward to comply with legal, accounting, and operational requirements. When information is no longer needed, we take steps to delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of personal information we hold about you, to object to or restrict certain processing, and to request a portable copy of your information.

To exercise any of these rights, contact us at april@arichinnovations.com. We will respond within a reasonable time and may need to verify your identity before acting on your request.

We use cookies and similar technologies to keep you signed in, remember preferences, secure the platform, and understand how the Services are used. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the platform.

The Services may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.

The Services are not directed to children under 18, and portions are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.

ARI is based in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, which may have data-protection laws different from those in your jurisdiction.

We may update this Policy from time to time. When we do, we will update the "Last updated" date above and, where appropriate, notify you by email or through the portal.

A Rich Innovations, LLC
1363 Cypress Ave, Suite B
Melbourne, FL 32935
Email: april@arichinnovations.com
Phone: (407) 349-3979